Sutton RV: Top Airstream Dealer in West
George M. Sutton RV has become the premier one-stop dealership for unique, high quality lightweight products. Their flagship brand is Airstream.
Airstream has released its list of “Top Ten” dealerships for 2010-2011 and has named George M. Sutton RV “Number Two” behind an East Coast outlet.
Located in Eugene, Oregon’s third-largest city, Sutton RV has sold nearly 100 new and used Airstream products this past year. Coupled with its sales excellence, George M. Sutton RV is Airstream’s West Coast leader in service, parts, and both warranty and body repairs, according to a company news release.
Founded in 1996, Sutton RV is a family-owned business, a tradition in the Sutton family since 1921. Both George’s father and grandfather owned and operated George M. Sutton Ford, Inglewood, California, for 37 years. The Sutton family was featured in Life Magazine as an example of American Life in December 1956.
In addition to Airstream’s tribute, George M. Sutton was elected President of the Oregon RV Dealers Association (ORVDA) at their Spring Meeting in Salem, Oregon. An association of dealers, suppliers, lenders, and associates who are dedicated to promoting the welfare of the RVing public, ORVDA is also focused on legislative issues that affect their ability to do business.
“For example,” explains Sutton, “the laws that define an RV versus a manufactured home are convoluted. Currently, when an RV is larger than 400 square feet, the law says it’s a manufactured home and can’t be sold as an RV in Oregon. That means toy haulers or large 5th wheels with multiple slide-outs have to be purchased out of state. ORVDA is working to clear up that boondoggle as well as other issues that infringe on our ability to do business.”
While Sutton RV is located in a relatively rural area of the country, their customers are far-flung. “We routinely sell RV products coast to coast,” Sutton says, “and we’ve shipped to Australia, New Zealand, Japan, Hawaii, and Alaska, among other places. We have even been contacted to ship RVs to Japan, following the earthquake and the shortage of housing.”
Sutton’s daughter, Marcy Sutton, designed their highly successful website, at www.suttonrv.com, which serves as the gateway for consumers to contact Sutton RV from all corners of the globe.
In an earlier press release George M. Sutton RV announced that they have once again been named the second-largest Airstream dealer in the world—and the largest in the Northwest.
And in 2008, Sutton RV received the Top 50 RV Dealer Award Winner for their business model.
Airstream, first manufactured more than 80 years ago, is headquartered in Jackson Center, Ohio.
These iconic RVs, which are valued for their stable, lightweight, aerodynamic design, and their structural integrity, have modern, stylish interiors that contrast pleasantly with the shiny exterior that has remained a recognizable symbol for several decades.
George M. Sutton and wife Martha have been invited to participate in the company’s upcoming May Dealer Council meetings. The Suttons have been instrumental in suggesting product improvements, floor plans, and continual consumer feedback, which is vital to Airstream’s success.
We are what we repeatedly do. Excellence, then, is not an act, but a habit.
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