ELECTRIC STEP TROUBLESHOOTING: Caution – Moving parts – keep clear at all times.
LUBRICATION: Most electric step manufacturers recommend not using WD-40 or a silicone-based lubricant. A good quality moisture and heat resistant penetrating grease should be used every 30 days after a through cleaning.
Clean salt, mud and road grime from all moving parts. Spray the step moving parts with fresh water and let dry. Lubricate the square shaft bearings, bushing-in-bushings, and any bearings under a removable cover.
Electrical connections should be protected with a dab of dielectric grease. Replace corroded connections with an automotive type connector – preferably with heat shrink protection.
Cam stops may be need adjusted if your steps feel loose. See your owner’s manual for the proper adjustment. With the steps fully extended, the step should not move inward.
ELECTRICAL: Note: Disconnecting the power wire may produce a spark, this is normal. Control unit is not shutting off– Disconnect the power to the step and request technical help. Your step motor will burn up if left on.
Erratic Operation: Check the vehicle battery for low voltage (12.6 no load amps); a bad ground or convertor not capable of providing 30 amps of power. If you are capable electrical tester = test the door switch, battery disconnect switch, override switch and related fuses. Refer to your owner’s manual for locations. Each of these items is tested according to your Owners Manual.
Happy Camping,
Fred b.
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Our steps haven’t worked correctly since shortly after we bought our new motorhome. It says right on the steps no lubrication required. After they pretty much stopped working I first sprayed them with WD-40, then the dealer said to only use silicone spray on them. I do that everyonce in a while but even after that they squeak bad when going in and out. Kind of embarassing to have a $200,000 motorhome that sounds like crap when the steps go in or out.
BTW, what should we lube the steps with?
The best lube I have found is Kwik Lube put out by Kwikee Steps. I am sure there are others like it but I haven’t found it
Darrel if theThe Dealership Recomended Silicone spray!, I for one wouls use it! Rick Vovel U.S.Army Retired!
I have found with my steps, if they aren’t retracted every couple days, they can get bound up and won’t move. I end up getting under there and taking the cover off. Only three screws. Seems like the gears get bound up. I remove them and put it all back together and it is fine till the next time. But if they are operated every day or so I have no problem. So if we are out we always bring the step in at night.
Lauren Try White Marine Grease it is water proof & you can oick it up at any Marine Shop! Good-Luck Hope this Fix’s your problem I use it on my Tow behind Dolly I have bearing buddy’s & a Grease gun full of the water-proff Grease, and after a long day of Travel i will Give them a pump of two, Haven’t blown a wheel seal Yet! Knock on Wood! Rick Vogel U.S.Army Retired 40-footer
I had the same trouble. I had my dealer at that time put a mud flap installed in front of the steps. That solved most of the problem. Thankx
My vote is for the Kwik Lube!
I have used some spray garage door lube and so far no problems.
Had a soft shoulder damage my steps. Brought them to a truck repair shop, Mechanics straighten steps then , generously applied wheel bearing grease
with a small bush to all the fittings. Never knew my steps even went that high.
Works like a champ, last a long time.
Good Luck
Question? If your rig is next to a curb or something and the step can’t open completely, and you leave it like that, will this damage the step, burn up motor, or???
thanks for the info,I thought I was alone with this problem.I have been using silicone spray butg I will try the greese I have for the tow dolly.
Tom:
Most brands of electric steps have a fail safe mode – to protect the step when it hits an object.
Although we try not to have this happen.
Happy Camping,
Fred b.